Comprehensive Software Created by Law Enforcement Professionals, for Law Enforcement Professionals


At Omnigo, we combine our industry expertise and customer feedback to develop our innovative line of public safety software solutions. Omnigo ITI is no different. Created by a law enforcement veteran and continuously enhanced with feedback from our customers, ITI has been setting the standard for superior public safety management software for nearly three decades.


The Best Technology for Small to Medium Departments

Our single, affordable, feature-rich application helps ensure your department runs efficiently

All-in-One Solution with Only the Features You Need

Create an affordable, custom system for your organization. Simply begin with the Public Safety framework, then add the modules you need

Easy-to-Use Software Configured to Meet Your Needs

Match your department’s unique processes and terminology with customizable fields that enable configuration of software

Access the Info You Need Wherever You Are

Our user interface remains consistent wherever you access the software, while advanced search features provide quick access to data across all modules

Streamline Data Flow and Eliminate Redundancies

Data flow is streamlined across our entire product suite – from CAD to Jail Administration

Make Tech Issues a Thing of the Past

Eliminate the need for hardware or IT staff with a cloud-based solution that includes free updates, upgrades at a predictable cost, and Omnigo’s unparalleled support


Modules Include

Omnigo Records Management System (RMS)

Streamline departmental processes and improve reporting efficiencies with Omnigo's fully integrated law enforcement records management software suite. RMS’s Offense/Incident Reports feature collects statistical information for use with NIBRS, UCR, and IBR interfaces.


Omnigo Computer-Aided Dispatch (CAD)

Our CAD module provides the speed, functionality, and ease of use needed for dispatch centers of any size. Fully customizable features and system terminology help make switching to Omnigo’s CAD system a seamless, smooth transition with minimal training time.


Omnigo Jail Management Software (JMS)

Our JMS module provides detention management capabilities for municipal and county jails of any size. JMS includes inmate and facility management in one simple-to-use package across booking, jail incident reports, banking, and visitor management.


Omnigo Regional Data Sharing (RDS)

Neighboring agencies can view each other’s data right from their RMS. There is no need to log in to separate systems; inquiries are made only once within your own records management software and results of local and regional searches are displayed automatically.


Omnigo Mobile Patrol

Provide dispatch and related information to mobile computer-equipped patrol units. Utilizing commercial wireless services, Mobile Patrol communicates securely to create a mobile office for officers in the field to respond to dispatch assignments and even electronic ticket writing.



  • Accident
  • Admin Reports
  • Alerts
  • Asset/Fleet Management
  • Asset/Fleet Tracking
  • Brief Log (deskbook)
  • Business Intelligence (QRW)
  • CAD Notifications
  • CAD/Summons
  • Case Management
  • Chat
  • Civil Process
  • Code Enforcement
  • Contact/Business Directory
  • Court Administration
  • Dashboard
  • Dispatch Monitor
  • Dispatch/Workstation Mapping
  • Duty Roster
  • Email
  • Evidence
  • Field Interview
  • Firearm Permits
  • Form Builder
  • JMS > Visitors
  • License and Registrations
  • Master Persons Contact
  • Messages/BOLO
  • Mobile Patrol
  • NCIC Inquiries
  • Offender Registration
  • Offense/Incident
  • Officer Daily Activity
  • Online Reporting (Web Access > QRW)
  • Personnel Management
  • Policy Manual
  • Probation/Parole Tracking
  • Query Report Writer
  • Racial Profiling
  • RMS Arrest/JMS Booking
  • Summons
  • Sys Admin
  • Vehicles/Fleet Management
  • Warrants

Streamline Processes and Improve Reporting Efficiencies with Record Management

The heart of RMS is Offense/Incident reporting, a robust data entry tool that speeds up the collection, reporting, approval, and dissemination of criminal activity and incident reports. The module also collects statistical information for use with the Uniform Crime Reporting (UCR) and state specific Incident Based Reporting (IBR) interfaces.


Ensure NIBRS Compliance

RMS helps make your transition from the UCR program to NIBRS simpler and easier to manage.

Reports Configured to Meet Your Needs

All fields are customizable to meet your organization’s needs, with the exception of fields hard coded for state interfaces. Custom reports can be created by ITI’s Query Report Writer from any field in the ITI database.

Reduce Time Spent Training on the Software

RMS is easy to learn and simple to use. Whether at an office, in a patrol vehicle, or at home, the user interface stays consistent, reducing training and making it more convenient to access the software.

Create Professional Documentation

The Officers Narrative section includes spell checking and rich text features to provide clean, professional narratives. A separate Press Narrative is included for preparing sanitized press reports.

Features include:

  • Offense/Incident Reports
  • Citations/Summons
  • Accident Reports
  • Arrest and Booking
  • Field Interview
  • Officer Daily Reports
  • Warrants
  • Images and Attachments
  • Property and evidence
  • Case Management
  • Solvability
  • Case Notes
  • Internal Email
  • Photo Lineups
  • Officers Narrative
  • Press Narrative
  • Offender Registration
  • Persons
  • Racial Profiling
  • Supplemental Reports
  • Vehicle Tows


Act Quicker and Smarter with Omnigo CAD

ITI wrote the book on configurable public safety software, and our Computer Aided Dispatch (CAD) system is no exception. CAD provides the speed, functionality, and ease of use needed for dispatch centers of any size.


Streamline and Simplify Information Gathering

Provide dispatchers with the tools to accurately capture information and quickly transfer it to first responders. User-friendly software provides prompts for required information and instant access to reference lists and online help, while DSNs, status codes, telephone numbers, and street directions are available instantly.


Handle Calls with Unparalleled Speed and Reliability

CAD’s SaaS platform provides users with technology that’s always secure and up to date at the lowest up-front cost.


Quickly Ascertain Priority Info and Call Status

Our advanced Graphical User Interface allow dispatchers to quickly ascertain priorities and the status of officers and related information. Our Command Line Interface enables dispatchers to act quickly, while traditional Windows point-and-click and drag-and-drop features enhance convenience.


Expand Your Dispatch Center’s Capabilities

Reduce training by customizing CAD with your preferred terminology. Expand your dispatch center’s capabilities by linking to popular Omnigo and federal, state, regional, and third-party systems including E911, Automatic Location (AVL), Mobile Computing (Silent Dispatch), Dispatch Map, NCIC, Medical Alert, and Records Management for fire and law enforcement.


Real-Time Training that Doesn’t Require Live Calls

Set your operators up for success with the tools and training needed to accurately report and convey emergency information to responders in the field. Real-time “side-along” training allows dispatchers to fully experience the software without being on live calls.

Safer, Smarter Detention Management with One Tool to Track All Inmate and Facility Details

Omnigo’s Jail Management Software (JMS) provides full detention management capabilities for municipal and country jails of virtually any size.


Ideal for integration with other Omnigo public safety software modules, JMS provides both inmate and facility management in one simple-to-use package that allows you to track every detail associated with the inmates, expenses, and activities of your facility.


Enhance Safety with Smarter Inmate Tracking

JMS includes a Medical Intake Questionnaire and an inmate Assessment to determine appropriate levels of confinement. In the event of previous encounters within Omnigo’s JMS or RMS, data is auto populated to reduce data entry.

Save Time with Streamlined Operations

Jail Incident Reports are built in, allowing corrections officers to document non-criminal incidents. Inmate Restrictions can then be managed and appear on the Overview screen for quick reference. 

Convenient Inmate Banking

Omnigo’s JMS module includes an inmate banking system and has optional interfaces for third-party commissary systems.

Additional Features Include:

  • Inmate activities
  • Inmate overview
  • Visitor control/badge printing
  • Restrictions and alerts
  • Watch lists
  • Query/report writer
  • Medical Events
  • Medications & dispensing
  • Alias tracking
  • Known associates/gang affiliations
  • Criminal activity
  • Optional interfaces for Third-Party Commissary, Victim Notification NCIC, and Live Scan


Enhance Community Safety with Regional Data Sharing

Public safety agencies need to be able to share information quickly and securely. With Omnigo Regional Data Sharing (RDS), neighboring agencies can view each other’s data right from their RMS software. There’s no need to login to separate systems – inquiries can be made once into your own RMS software, with results of local and regional searches displayed automatically.


Safe, Effective Information Sharing

Allow partners access via RDS without actually divulging credentials to their system by creating an RDS agreement and sharing it with the partner agency. Each certificate is unique and can only be used by one agency, and every request and response is encrypted.

Save Time on Data Entry

With RDS, information from a regional partner can be used via copy and paste to save data entry. Prisoner booking, for example, can use existing data if the subject has been entered previously in a partner agency’s system.


Define and Track the Exact Fields Being Shared

ITI’s RDS software allows each agency to define the exact data fields that are shared. Separate sharing agreements can be defined for each regional partner, allowing for varying degrees of data sharing with each partner. All inquiries are tracked and available with audit reports.


Securely Communicate Wherever You Are

Omnigo Mobile Patrol provides dispatch and related information to mobile computer-equipped patrol units. Utilizing commercial wireless services, Mobile Patrol communicates securely to create a mobile office for officers in the field.


Mobile Patrol enables officers in the field to easily:

  • Make inquiries into the local or NCIC database for persons, property, or vehicles
  • Securely communicate with other officers and dispatch on a variety of media
  • Initiate and respond to Silent Dispatches from CAD, providing secure communication
  • Use mobile printers to effortlessly issue tickets, reducing the workload on the backend while producing instant statistics
  • Make Unit Status changes for en route, arrival, in and out of service
  • Open an Event as an On-View Incident
  • Select night-mode color schemes for safer, more comfortable operations in low light or total darkness
  • View calls for service and vehicle positions along with routing information
  • Plot historical data to the map using data from ITI’s Query Report Writer

About Omnigo

For more than 20 years, Omnigo software solutions have been the preferred choice for law enforcement, education, healthcare, gaming, hospitality, and corporate enterprises. Currently, Omnigo’s solutions are used by over 2,000 customers in 20 different countries. At Omnigo, we’re committed to helping customers secure their organizations’ property, control operational costs, and ensure the safety of the general public.

We believe our customers deserve the best support available to protect their people, assets, and brand. We also understand how challenging it can be to protect the community without the proper resources. We’re here to arm users with the best tools in the industry. With a team that includes former law enforcement, first responders, and other public safety professionals, we’re uniquely qualified to understand exactly what our customers need to protect their community.


Protect Your Community With Effective Software Solutions That Drive Improved Efficiency

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