Best of Both Worlds: Interfacing an RMS and a Dedicated Evidence System


“MPD has the best of both worlds; this upgrade will reduce the repetitive work done by the officers and gives the evidence personnel the power of a full evidence management system.” Rhonda Buma, Evidence Supervisor for the Medford Police Department



Medford Police Department, Medford, OR



It started pretty typically. Rhonda Buma, the Evidence Supervisor in the Medford Police Department (MPD) Property Room, wanted to upgrade her version of Evidence TraQ to take advantage of QueTel’s (now a part of Omnigo Software) enhancements. The Evidence TraQ had built in ad hoc queries and a management statistics report, as well as several other TraQ enhancements that would eliminate paper and save officers time.


The MPD Evidence Division was able to use the new technology to email officers and ask them to correct improper submissions and track and follow up with non-responders electronically.


The specialized evidence system also removes the biggest hurdle to disposition—the paperwork involved in getting approval from officers to purge unneeded evidence—simplifying the purging process, making it fully electronic and freeing up shelf space without any paperwork.


In addition, Evidence TraQ alerts users when items are overdue from the court and permits them to follow up with the delinquent officer via email -- eliminating paper and saving time.


Because the new system is a 100% browser application, no software has to be installed or supported on any user’s PC.



This solution saves officers time and provides the property room with the tools necessary to manage and control evidence. Officers use the RMS to describe incidents and persons involved, as well as stolen, recovered, found, and narcotics items, which are required for Federal and Oregon state reporting.


The system also makes evidence management virtually paperless, eliminates duplication, saves officers and property room personnel time, and provides the Evidence Supervisor the tools needed to maintain evidence operations.


One veteran officer said of Evidence TraQ, “In 25 years with the department, this is the most sensible computer program we’ve deployed.”

About Omnigo

For more than 20 years, Omnigo software solutions have been the preferred choice for law enforcement, education, healthcare, gaming, hospitality, and corporate enterprises. Currently, Omnigo’s solutions are used by over 2,000 customers in 20 different countries. At Omnigo, we’re committed to helping customers secure their organizations’ property, control operational costs, and ensure the safety of the general public.

We believe our customers deserve the best support available to protect their people, assets, and brand. We also understand how challenging it can be to protect the community without the proper resources. We’re here to arm users with the best tools in the industry. With a team that includes former law enforcement, first responders, and other public safety professionals, we’re uniquely qualified to understand exactly what our customers need to protect their community.


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