Healthcare Incident Reporting Software

DISPATCH

Boost dispatcher performance with instant data access, seamless collaboration, and real-time updates, enabling faster officer response.

Focused. Personalize your dispatch environment so you stay focused under pressure and perform your best throughout your shift.

Informed. Consult instantly available situation response data such as building floor plans and HAZMAT procedures, needed for a quick and safe officer response, every time.

Teamed Up. Simultaneously update events with other dispatchers without interfering with their work or kicking anyone out of the call, ensuring smooth operations without delays or errors.

Investigation Management

Speed time to case resolution by reducing the complexity in managing artifacts and streaming collaboration among resources.

Manage. Everything you need from shift logs to vehicle license plates is consolidated in a single view with quick drill down access to details.

Collaborate. Assign tasks to approved resources from within the system and view progress towards completion through update notifications.

Share. Easily and securely share digital media with people outside the organization while controlling access and maintaining an audit trail.

Lost and Found

Ensure accuracy of ownership and secure return of found items using a robust, highly configurable lost and found property management system. 

Report. Customizable dropdown menus make entering details about a lost or found item easy and consistent.

Match. One-button click during entry performs an automatic search to find potential matches in the system and reduce likelihood of duplication.

Return. Returning an item automatically launches a verification process with release forms and updated chain of custody.

Command and Planning

Mobilize security teams and coordinate incident response efforts using centralized pre-plans and real-time command center capabilities.

Plan. Create new or input existing preplans and associate them with critical resources such as building floor plans and evacuation routes.

Respond. Execute and manage response plans using a central command board map that provides real-time, location-based information.

Recover. Analyze response performance post-incident, and then make changes directly into the plan based on learnings.

Records Management

Efficiently capture, manage, and share information between departments and facilities using common controls and centralized data.

Centralize. All departments store data in a central database, which provides the ability to perform searches, generate trend reports, and transmit safety alerts across the entire healthcare network.

Control.  Highly configurable interface lets departments use terminology specific to their needs while maintaining common user controls across all for ease of administration, training, and reporting.