4 Ways to Justify Advanced Incident Reporting Software
A Guide for Security and Public Safety Departments
Advances in technology are helping security and public safety teams work smarter
and more proactively to increase their effectiveness. Among the newer
technologies being utilized is advanced incident reporting software.
Modern incident reporting solutions enable security and public safety teams to
better track, report, and analyze data to gain valuable, actionable insights that
provide a broader view of their organization’s security and safety and improve
prevention and response.
Unfortunately, for many security and public safety departments, budget for
upgrading technology is often limited. If you’re looking for ways to justify the
purchase of a new incident reporting solution, read on.
With the help of this guide, you’ll be better prepared to explain to decisionmakers
the ways an advanced incident reporting platform could benefit your team—and
Increased Productivity and Time Savings
There are a number of methods for recording and reporting incidents; however,
many options, such as using a pen and paper or Microsoft Excel, can be lengthy
and tedious. Capturing and reporting information related to incidents is crucial
but can become problematic when the task of completing reports cuts into an
officer’s time in the field.
Advanced incident reporting solutions simplify the report writing process to help
boost productivity, save time, and ensure that officers spend less time behind a
These systems help increase productivity and save time by eliminating
duplicative efforts. For example, when an officer creates a report related to a
subject already in the database, the known information auto-populates the
report, so time isn’t wasted re-entering information.
You can also help improve operational efficiency by implementing a solution that
offers an easy-to-use interface and the ability to configure the platform to meet
your organization’s unique needs. With a solution that features intuitive,
pre-determined customizable dropdowns, shortcut codes and auto-filling fields,
officers can navigate the system and complete reports quicker and easier
because the configuration matches your organization’s preferred terminology and
other key requirements.
Advanced incident reporting software helps improve communication between
officers and streamline collaboration between departments. In addition to
detailed pass-down logs that ensure continuity from shift to shift, the best
incident reporting platforms offer built-in methods for sharing incident records
and other necessary information, eliminating the need to print out or email
reports to colleagues.
More Accurate, Detailed Reports
There are many reasons why completing accurate, detailed incident reports is
crucial for your organization. For one, depending on your industry, failing to
maintain and report accurate incident data on a monthly, quarterly, or annual
basis can result in fines being levied against your organization. Additionally, in the
event an incident that occurred within your organization leads to litigation, having
an incomplete or inaccurate detail of the events may lead to financial losses—or
Advanced incident reporting software helps mitigate these concerns. The best
solutions are configurable to include mouse-over explanations of the information
needed and require certain fields to be completed to ensure vital details aren’t
Integrated incident reporting platforms facilitate seamless collaboration to help
ensure your officers’ finished reports are flawless. Auto-submission of completed
reports enables supervisor review and approval before reports are finalized in the
system. Each stage of the review and approval process occurs within the
platform—eliminating the need to print out or email reports.
Greater Insight Into Incident Trends
Your officers have likely been capturing incident data for quite some time, but
has this information been useful to your team or merely stored in case legal
action is ever taken? Advanced incident reporting systems enable raw data to
be utilized in ways that less sophisticated incident reporting software could
never allow: to proactively prevent incidents from ever occurring.
Incident reporting solutions equipped with powerful, built-in analytics make it
possible to quickly and easily understand what’s happening inside your
organization. By analyzing the raw incident data you’ve collected over the years,
you’ll be able to identify trends and determine where, when, and what
incidents are happening in your organization.
When armed with this knowledge, you’ll be better prepared to take proactive
action. Making informed decisions to reduce risk—such as installing additional
security cameras, scheduling officers to patrol certain locations, or providing
specific officer training—is simple once you gain a broader perspective of the
security environment within your organization.
Broader View of Security
Although your department’s main responsibility is ensuring the safety of your
organization and those within it, at times it’s necessary to demonstrate the results
of your efforts. Whether to satisfy mandatory quarterly, seasonal, or annual
reporting requirements; to show stakeholders progress on certain activities; or to
justify additional budget for supplies, software, or manpower, every security
director occasionally faces the need to compile and display large amounts of data.
Advanced incident reporting software provides users with the ability to quickly
compile detailed reports that are not only comprehensive but also attractive and
easy to understand. With the right solution, you won’t need to be a trained data
analyst or IT specialist to create complete professional-looking reports—you’ll
have the capability to create reports that are as in depth or as simple as needed to
showcase your department’s efforts in a visual and easy-to-consume format.
The statistics you compile offer substantial value beyond simply communicating
how your department is performing. For example, you can use them to provide
your team with an update of how your department—or the entire organization—is
doing. Oftentimes, officers are only aware of the incidents they’ve handled
directly, so giving your department an overview of their collective efforts can be a
Today’s integrated incident reporting solutions provide the tools necessary for
effectively tracking, reporting, and analyzing data to ultimately improve
prevention and response. By streamlining processes, simplifying reporting, and
gaining greater insight into incident trends, security and public safety teams can
redirect their time and efforts into ensuring the safety and security of their
To learn more or request a free demo
For more than 20 years, Omnigo software solutions have been the preferred choice for law enforcement, education, healthcare, gaming, hospitality, and corporate enterprises. Currently, Omnigo’s solutions are used by over 2,000 customers in 20 different countries. At Omnigo, we’re committed to helping customers secure their organizations’ property, control operational costs, and ensure the safety of the general public.
We believe our customers deserve the best support available to protect their people, assets, and brand. We also understand how challenging it can be to protect the community without the proper resources. We’re here to arm users with the best tools in the industry. With a team that includes former law enforcement, first responders, and other public safety professionals, we’re uniquely qualified to understand exactly what our customers need to protect their community.
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