Case Management

Case Management

Embrace a digital workflow and create seamless information flow from start to finish

Omnigo Case Management module helps law enforcement agency officers create a diverse range of cases: from criminal acts to injuries to fires, and many more.

The module enables officers to create and maintain detailed records of every piece of information connected with an incident, as a single record. The Omnigo user experience delivers customizable drop-downs, shortcut codes and auto-filling fields, empowering officers to create and complete case reports rapidly, eliminating the waste and disorganization created by paper reporting methods. Officers can easily track and analyze dates and times, incident types, contact information, property information and vehicle details. The Case Reports module includes space for unlimited narrative information, and allows users to attach unlimited digital media and assign follow up activities as they complete the case reports.

Some of the features include:

Ability to include specific alarm, damage, fire, injury or theft information as applicable within the case reports.

Ability for system administrators to define automatic review processes to require every report to pass through up to 10 levels of review. Reviewers can send reports back to previous levels for revisions and attach explanations of the revisions required.

Ability for officers to launch investigations and assign tasks to other users within case reports

Support