Omnigo Computer Aided Dispatch delivers the speed, functionality and ease-of-use required for dispatch centers to efficiently execute on inbound calls.
DFCS Key Features
Allows agencies to track and document an initial call type and final call type
Provides insight into what they are called to and what they are responding to
Enables dispatching to a single site or multiple locations
Includes trespass and caution alerts for at-risk persons
Allows for scheduling of events in advance
Includes call inactivity timers to help prevent lost calls
Connects to 360 Analytics (Omnigo’s powerful BI tool)
Integrates with Omnigo Community (public safety app)
Attach/upload floor plans, evacuation plans and SOPs
In addition, the Events feature contains all information required for tracking - including multiple persons, vehicles, locations and notes, as well as geographic information and a chronological log.
Provides real-time access to CAD information, allowing users to search CAD information, view live and historical CAD Event data and Activity Logs
CAD to Web RMS Interface
Allows dispatch centers to automatically send CAD event data to the Omnigo Records Management system. This web service can eliminate the phone calls and reduce radio traffic to obtain response and arrival times, as well as other data pertinent to an event. Advanced capabilities include provision of officer recommendations based on assignments and specialized training.